PRIVACY STATEMENT

At House of Salomé, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

SECTION 1 – INFORMATION WE COLLECT

Personal details such as name, email, phone number, and address when you create an account or place an order.  Payment information is processed securely and not stored on our servers.

Cookies and tracking data to improve user experience.

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the buying, selling and shipping process, we collect the personal information you give us such as your name, address and email address

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and newsletters (you can opt out anytime)

To enhance our website and prevent fraud

We share your data only with trusted partners for order fulfilment, payment processing, and marketing

SECTION 3 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you. You may withdraw the continued collection, use, or disclosure of your information at anytime, by contacting us at [email protected]

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – WORDPRESS

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WordPress data storage, databases. They store your data on a secure server behind a firewall.

Payments

Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your

purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is no t inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

We use cookies for the following purposes:

Essential cookies — These are necessary for WordPress to function (for example, cookies that keep you logged in or. remember your comment details).

Performance & analytics cookies — To help us understand how visitors interact with our website (e.g., Google Analytics).  Functionality cookies — To remember choices you make (like language preferences or saved forms).

Marketing & third-party cookies — Set by third-party services (such as social media sharing buttons or embedded content).

Cookies we may set

wordpress_logged_in_ — Keeps users logged in during their session.

wp-settings- and wp-settings-time- — Store user dashboard and admin area preferences.

comment_author_ — Remembers commenter’s name, email, and website for future comments.

Third-party cookies – We may use third-party services (such as Google Analytics) that set their own cookies. Please refer to their policies for details.

Managing cookies

We use cookies to improve your experience, analyse site traffic, and personalize content. By continuing to use this site, you consent to our use of cookies. You can manage or delete cookies in your browser settings. Note that blocking essential cookies may affect website functionality.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

You have the right to be able to access your personal data at any time. This includes your account information, your order records as well as any GDPR related requests you have made so far. You have the right to request a full report of your data. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact [email protected]